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90 day 100%
Satisfaction
Guarantee
It's
very important to us that you are happy with the
Artworks that you purchase. All of our paintings,
prints and sculptures are shipped to you with a
100% satisfaction guarantee. If
for any reason you are not satisfied with the artwork,
send it back undamaged within 90 days of receiving
for either an exchange to a different artwork or
a refund in the purchase price. Please note the
refund does not include freight or insurance costs.
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Shipping Details
We are
based in Sydney Australia. We regularly ship our artworks
to many places all around the world.
We
do everything possible to insure that your artworks arrive
to you undamaged and in good condition. All Artworks
are are extensively packaged in protective foam or bubble
wrap and placed in thick walled cardboard export cartons
for extra strength and security. In the unlikely event that
your artworks arrive damaged during the shipping process,
they will be replaced with no extra charges to you.
Shipping
Details for Australian Buyers
- Postage
costs are A$10 per item for registered mail.
This amount is automatically billed and calculated in
the shopping cart at the time of purchase.
- Insurance
All artworks are sent by registered mail and fully insured.
This insurance is included in the cost of the shipping.
In the unlikely event that your artworks are damaged during
shipping, they will be replaced without you incurring
an extra costs.
- Delivery
time is between 3 - 7 days depending on where
you live. Artworks are usually shipped within within 3
days of your payment being received.
- Large
scale sculptures, paintings and prints on canvas
(over 90cmx60cm) have to be shipped via courier. This
usually costs between $20 and $30 within Australia. The
extra shipping cost will be billed in addition to the
$10 per item billed automatically in the shopping cart.
You will receive an exact quote via email based upon your
postcode prior to us sending your artworks. Your
order will not be processed and you will not be billed
until you have accepted the final shipping quote.
Shipping
Details for International Buyers
- Postage
costs are usually about $10 - $20US per item.
- Please
note A$10 per item is automatically
billed in the shopping cart when you place your order.
An additional amount of between $5-$15US will be billed
for international shipping. This is done to insure that
you get the most reasonable shipping costs possible. You
are only billed for exactly the amount that it costs us
to send you your artworks. You will receive an exact quote
via email based upon your postcode prior to us sending
your artworks.Your order will not be processed
and you will not be billed until you have accepted the
final shipping quote.
- Delivery
time is between 7 - 14 days depending on where
you live. Artworks are usually shipped within within 3
days of your payment being received.
- Insurance
All artworks are sent by registered mail and fully insured.
This insurance is included in the cost of the shipping.
In the unlikely event that your artworks are damaged during
shipping, they will be replaced without you incurring
any extra costs.
- Large
scale sculptures, paintings and prints on canvas
(over 90cmx60cm) have to be shipped via international
courier. This usually costs between $30USand $100US depending
on the size and weight of the Artworks and the destination.
The extra shipping cost will be billed in addition to
the $10 per item billed automatically in the shopping
cart. You will receive an exact quote via email based
upon your postcode prior to us sending your artworks.
Your order will not be processed and you will
not be billed until you have accepted the final shipping
quote.
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Dear
Rochman,
The
Artworks have arrived safe and sound and I'm so pleased
to have them in my home. I love Sofan's painting and
the Angels of Love and Protection are really beautiful.
Just what I needed at this time.
Thanks
once again,
Robyn
Fraser |
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Dear
Rochman,
Many
thanks for my order which I received this morning.
It is really lovely.
Regards,
Claire Landers |
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Dear
Rochman
Just letting you know that the sculpture "Precious"
arrived safe and soundly and I'm absolutely thrilled
with it. Can't wait to see the next series.
All the best with the arrival of little one.
Regards
Katie Barton |
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Hi
Sofan and Rochman
Have received artworks - wonderful! They are my first
gift to our baby and I have themed the babies room
around them especially to bring colour and joy into
it's new life.
Thanks
so much and best wishes.
Regards
Karen
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